FAQ’s Holland

GENERAL CONFERENCE INFORMATION

What is IFC?

Most of the general information on the IFC conference can be found on our website

Every year, fundraisers and change-makers from across the world come together at the International Fundraising Congress (IFC) to share, inspire and cross-fertilise thinking and ideas from unlikely places. Delivered through a richly curated programme, the IFC is a hub for unparalleled learning, networking and opportunities featuring amazing speakers, global delegates and a million new ideas.

1,000 change-makers, 100+ expert speakers, 60 countries, 500 organisations.

Where is the IFC?


The IFC is hosted at the NH Leeuwenhorst Hotel, a four star hotel in Noordwijkerhout, close to the popular beach resort of Noordwijk.

It is located in the western Netherlands, in the province of South Holland, about 30 minutes from Amsterdam city centre and Amsterdam Airport Schiphol.

When is the IFC?

This year’s IFC conference will take place from Tuesday 16 – Friday 19 October 2018.

Start / Finish time?

Registration for delegates on the IFC programme with masterclass takes place on Tuesday 16 October from 10:00-12:30, so Masterclass delegates need to arrive during that timeframe.

Registration for delegates on the IFC programme without masterclass takes place on Wednesday 17 October from 10:00-12:00.

The Closing Plenary finishes at 12:45 on 19 October, after which there is a final lunch for delegates that runs until 14:00.

How much?

Ticket prices vary depending on whether accommodation is chosen. The price list can be found on our website here

What is included?


If you book our IFC programme with masterclass with accommodation, the cost includes 3 nights’ accommodation with breakfast, 4 lunches (Tuesday to Friday), 3 evening meals including entry into our Gala night, tea & coffee and of course attendance to our workshops and big room sessions.

If you book our standard IFC programme with accommodation, the cost includes 2 nights’ accommodation with breakfast, 3 lunches (Wednesday to Friday), 2 evening meals including entry into our Gala night, tea & coffee and attendance at to our workshops and big room sessions.

IFC ACCOMMODATION ENQUIRIES

Is accommodation included?

Yes only if you have selected a ticket with accommodation.
For delegates attending our IFC programme with masterclass, three nights’ accommodation is included in the price – Tuesday 16, Wednesday 17 and Thursday 18 October 2018.

For delegates attending our IFC programme without masterclass, two nights’ accommodation is included – Wednesday 17 and Thursday 18 October 2018.

Am I staying / Can I stay onsite?


The onsite rooms in the conference centre are reserved for delegates on the masterclass programme only – these are first-come, first-served basis as there are a limited number of onsite rooms, so some masterclass delegates will still be located offsite. Due to a limited number of onsite rooms, delegates on the IFC programme without masterclass are placed in one of our hand-picked satellite hotels. We organise free regular bus transfers between all satellite hotels and the conference centre, which run in tandem with the IFC programme (daytime sessions and night-time social activities) so you won’t miss out on anything by not staying onsite.

Can I stay in the same hotel as my colleague?

Yes, please email ifc@resource-alliance.org the name(s) of your colleague(s) and we will ensure you stay in the same hotel.

Can you tell me the names of the satellite hotels?


We have group bookings with a number of hotels in the area however we are unable to provide you with the names of all the hotels we offer before you have registered, but please be assured that all of our delegates stay in the best accommodation available and all hotels are a short free shuttle ride from the NH conference centre.

Check in / check out times

Onsite at the NH:
The standard check in time is 15:00, however, if the rooms are ready earlier the hotels will often let check ins happen sooner than this. Should that not be possible, they will let luggage be stored on site before your room is available. The check-out time is 12 midday, therefore check-out will have to be completed before the closing plenary, however, once again luggage will be able to be stored onsite.

Satellite hotels:
Check on hotel websites, or get in touch with hotel directly.

Additional accommodation

If you wish to stay extra night(s) at the NH, please email us at ifc@resource-alliance.org and we can book this for you.

Satellite hotel
We can only arrange accommodation for the nights of the conference so any additional nights required are at the guest’s own expense and must be arranged directly with the hotel. 

IFC programme enquiries

What is a masterclass?

A masterclass is an intensive 6 ½ hour session which takes place over Tuesday afternoon and Wednesday morning with the same expert speaker(s) delivering in-depth and cutting edge content on a particular topic.  We recommend delegates sign up for a masterclass to allow them to make the most of their time at the IFC and fully explore their chosen topic with one or more of our top IFC speakers.  

Registration for masterclass delegates runs from 10:00-12:00 on Tuesday 16 October, with the masterclass programme itself starting at 14:00-17:30. And again on Wednesday 17 October 09:00-12:00.

Once the masterclass is finished, the standard programme begins with workshops, big rooms, an exciting social programme and lots more taking place from Wednesday afternoon to Friday afternoon. Delegates have the opportunity to attend up to six different workshops, each lasting one and a half hours in length.

SEE MORE MASTERCLASSES HERE

Can I see the programme?

We haven’t yet announced the full programme, as we reveal the complete line-up in stages. You can see all the sessions that have been announced so far on our website here – http://www.resource-alliance.org/ifc-programme. Make sure you sign up to our mailing list (at the bottom of our homepage here) to ensure you don’t miss any of these announcements.

IFC booking enquiries

Deadline for registration

Deadline for registration
We would suggest you book as soon as possible to ensure your place at the IFC and to allow you time to make the necessary visa arrangements if travelling to the Netherlands from another country. We will close registrations once the conference is fully booked or two weeks before the conference is due to start, whichever comes first.   

Paying conference fees onsite
We are unable to accept payment for conference registration onsite. We need to receive payment in advance.

Sharing Passes
We do not permit delegates to share passes. There are a few reasons for this, including security considerations, but most importantly you will not receive the full benefit of the IFC experience if you don’t attend the whole conference.

Paying conference fees onsite

We are unable to accept payment for conference registration onsite. We need to receive payment in advance and at the latest two weeks before the conference is due to start.

Sharing Passes

We do not permit delegates to share passes. There are a few reasons for this, including security considerations, but most importantly you will not receive the full benefit of the IFC experience if you don’t attend the whole conference.

IFC travel enquiries

Coach transfers from the airport

Tuesday 16 and Wednesday 17 October 2018
We provide free coach transfers between Amsterdam Schiphol airport to the conference centre, NH Leeuwenhorst on the mornings of Tuesday 16 October and Wednesday 17 October, in time for delegates to arrive for registration. We are currently confirming the coach timetable for IFC 2018; once these times are arranged we will provide the information on our website. Transfers are likely to start at 09:00, running approximately every half an hour, with the last coach leaving the airport around 13:30.

We then have mini buses running between the NH and the other hotels on Tuesday between 10am and 1pm, so delegates can go to their hotel after to check in and drop their luggage etc before the masterclass begins. Or they may leave their luggage at the NH for the day and go later in the evening to check in (although delegates will need to check when their hotel reception closes to make sure they don’t miss check in).

Unfortunately, the Resource Alliance cannot offer coach transfers outside of these times and you will be required to make alternative transport arrangements. A taxi from Schiphol airport to Noordwijkerhout would cost approximately €80 – €90.

If arriving a few days early or staying on after the conference, you may consider a hotel in Amsterdam. It is a short train ride out to Amsterdam Schiphol Airport to pick up our coach. The NH also offer hotels in Amsterdam city and airport and you are welcome to check out their website http://www.nh-hotels.com or check the official Dutch website www.holland.com for more information on the local area and tourism in Holland as a whole.

Coach transfers to the airport – Friday 19 October 2018
We provide free coach transfers from the conference centre, NH Leeuwenhorst, to Amsterdam Schiphol airport and Amsterdam Central Station on Friday 19 October. We are currently confirming the coach timetable for IFC 2018; once these times are arranged we will provide the information on our website. Transfers are likely to start at 11:30 with the last coach leaving the conference centre around 14:00. The journey time is approximately 30 minutes.

Unfortunately, the Resource Alliance cannot offer coach transfers outside of these times and you will be required to make alternative transport arrangements. A taxi to Schiphol airport from Noordwijkerhout would cost approximately €80 – €90.

Coach transfers to/from Satellite Hotels

We provide free bus transfers between all Satellite Hotels and the conference centre, which run in tandem with the IFC programme (daytime sessions and night-time social activities) so you won’t miss out on anything by staying offsite.

Booking flights

All delegates are responsible for booking and paying for their own flights. The airport nearest to the conference is Amsterdam Schiphol Airport.

IFC payment queries

Payment on site

We are unable to take payment onsite at the conference itself. Full payment must be received at least two weeks before the conference.

Registration amendments

If you wish to make any amendments to your registration, please email us at ifc@resource-alliance.org

Cancellations / Refunds

 

Refunds

To request a refund in accordance with the above you must notify us in writing by email to ifc@resource-alliance.org. You will then be entitled to a refund from the Resource Alliance which will be paid as soon as possible, but in any event within 30 days.

 

Cancellations

Cancellation Terms & Conditions

In the event of cancellation by a delegate or the customer, cancellation fees will be due as follows:-

Cancellations received before 13 August 2018

Cancellations are subject to a charge of £100.

Cancellations received after 13 August 2018

No refunds will be made, either in part or full for cancellations received after 13 August 2018. If this is not possible we are able to defer your registration to IFC 2019 minus a £300 cancellation fee. A deferral of credit is only valid for one year, any credit that remains after the IFC 2019 will be forfeited. You can use your deferred credit against a place at the IFC 2019 conference.

Cancellations received after 12 October 2018

No refunds will be made, either in part or full for cancellations received after 12 October 2018. We are able to defer your registration to IFC 2019 minus a 50% cancellation fee. A deferral of credit is only valid for one year, any credit that remains after the IFC 2019 will be forfeited. You can use your deferred credit against a place at the IFC 2019 conference.

Cancellations received after 14 October 2018

No refunds will be made, either in part or full for cancellations received after 14 October 2018. No deferrals will be accepted.

 

Substitutions

If you are unable to attend the conference we welcome substitute delegates attending in your place at no extra cost up until 14 October 2018. Please notify us of any substitutions by email to ifc@resource-alliance.org.