Adam is the Head of Legacies and Recognition Giving at Alzheimer’s Society, the largest and most influential dementia charity in the UK. He has over a decade of experience in all aspects of legacy fundraising, and has worked with a number of INGOs, such as Amnesty International & the British Red Cross, to increase their legacy income. Adam has previously sat on the board of the Institute of Legacy Management and is currently a Trustee for HENRY, an award-winning charity that is passionate about babies and young children having a healthy start in life.
Adrian Sargeant is Director of the Institute for Sustainable Philanthropy. He was formerly the first Hartsook Chair in Fundraising at the Lilly Family School of Philanthropy at Indiana University. Adrian is also an adjunct Professor at Indiana University, Bloomington, and a Visiting Professor of Fundraising and Philanthropy at Avila University in the USA and the Australian Centre for Philanthropy and Nonprofit Studies at Queensland University of Technology, Brisbane, Australia. Adrian was named to the prestigious Nonprofit Times Power and Influence List in 2010. He is passionate about growing philanthropy and heightening the quality of the donor experience.
Ajay Mehta is a capacity development specialist passionate about supporting the growth and sustainability of national and international civil society organisations to increase their social impact. With a cross-sector professional background he brings a breadth of experience to support the development of organisations in areas of strategic planning and overhaul, resource mobilisation for sustainable growth, change management, and governance.
With a keen interest in community development and transformation, he has worked with organisations and their leaders in the UK and internationally, using a range of design and delivery methods, including training, seminars and workshops, e-learning platforms, action learning sets, coaching and consultancy. Ajay has worked with the Resource Alliance for over 10 years on numerous capacity building projects, and for the past 4 years he has led the strategic development and programme delivery of the Emerge programme which builds the fundraising capacities of human and environmental rights organisations around the world. He has held non-executive director positions with national and international charities and with the UK’s National Health Service, and heads up a charitable foundation with investments to develop the health economy in sub-Saharan Africa. He holds a Masters in Business Administration from the Kingston School of Business in London.
Alice L. Ferris, MBA, CFRE, ACFRE is the founder of GoalBusters, providing hands-on, comprehensive fundraising leadership for small to medium sized nonprofit organizations. Alice has nearly 30 years of experience in the philanthropic sector, focusing on strategic and development planning, board development, annual giving, nonprofit operations and small shops.
Ben is the Head of New Corporate Partnerships at the NSPCC. He has spent over a decade in fundraising. In the last six years he has won several million pound partnerships for the NSPCC including some of the UK’s biggest charity partnerships like O2 Telefonica, Santander, Lidl, Morgan Stanley and many others. His career includes major giving, plus three years as a Fundraising Training Manager, over-seeing the learning of more than 300 fundraisers and delivering training programmes himself. He has repeatedly been voted one of the 50 most influential fundraisers in the UK and in the ‘top 25 under 35’. Today Ben splits his time, either focusing on helping the NSPCC secure multi-million pound strategic partners or coaching, training and speaking to thousands of fundraisers.
Bernard is director of =mc, a management consultancy working worldwide for ethical organisations. He has written six award winning books on fundraising and social change. His most recent, with Omar Mahmoud, Head of Global Knowledge at UNICEF International, is Change for Good: Behavioural Economics for a Better World. He has advised many of the world’s leading INGOs on strategy including UNICEF, UNHCR, IFRC, ICRC and MSF. Recently he’s raised money to refurbish France’s most famous monument, for a museum to house the world’s largest dinosaur in Argentina, and to save the last 800 great apes in Africa.
Brian Fitzgerald is founder and co-director with Tommy Crawford of Dancing Fox, a creative agency specialising in mischief, magic, and mind-bombs for artists and activists, helping to craft transformational stories for a more beautiful world. He spent 35 years with Greenpeace in roles as varied as deckhand and canvasser to hot air balloon pilot and communications director. His resume proudly lists arrest for US Federal trespass at ground zero of a nuclear weapons test. He pioneered digital campaigning at Greenpeace International, and collaborated in campaign and communications strategies that shifted the environmental practices of governments, corporations and entire sectors.
Bryan has over 30 years‘ experience working in technology, marketing and fundraising, beginning as a software developer before spending many years as an agency Planning Director, and then heading-up Strategy & Consumer Insight at Cancer Research UK. In 2009 he set up his own strategy consultancy, Strategy Refresh, to help non-profits take a fresh approach to their strategic thinking. While his work is not all digital-focused, much of his time is spent helping organisations make more effective use of digital engagement in support of beneficiary programmes, communications, campaigning, and fundraising, as well as helping clients understand and investigate the real-world potential of emerging technologies.
He works with organisations all around the world including: Barnardo’s, Fundacja Akademia Organizacji Obywatelskich (Warsaw), International Committee of the Red Cross (Geneva), International Society of Nephrology (Brussels), Save The Children UK, Save The Children Italia, Shelter, Stroke Association, and UNICEF. A regular speaker at international conferences and in-house skillshare events, Bryan is also a visiting lecturer at Cass Business School, City of London University.
A fundraiser, researcher and specialist in philanthropy, Chris teaches fundraising at the University of Barcelona, consults on “major donors” with international NGOs and, as a day job, manages the philanthropists programme at Pallapupas, the Barcelona-based healthcare clown organisation. He is the author of three books on fundraising and philanthropy, including “How Philanthropy is Changing in Europe”, the 2017 book that tracks the dramatic changes in the ways that people of wealth give, and invest, in social purpose organisations. Chris works – day to day – with philanthropists, family offices and private bankers, helping them and their clients to develop new reasons for giving to Pallapupas, a mid-size NGO with just under €1m in income. His second year with the organisation (2018) saw an 80% increase in giving by ‘major donors’, with more than €350,000 raised from donors.
Craig loves helping charities improve their individual giving results. As MD of DonorVoice, Europe, he helps to deliver improved supporter experiences and donor satisfaction. He has been fundraising since 2000 at organisations including Sue Ryder and Amnesty International and has held a variety of senior positions. In 2017, he co-authored the critically acclaimed fundraising book, Donors for Life: A Practitioner’s Guide to Relationship Fundraising. In 2018, he successfully ran the first ever Individual Giving Mastery Course with renowned fundraising trainer Rob Woods. He is a trustee at Thames Hospice, Windsor and fundraising website SOFII. He is also on the advisory panel at Rogare and is treasurer of the Commission of the Donor Experience SIG at the Institute of Fundraising. Outside of work he is a foster carer, season-ticket holder at Everton, avid reader and occasional golfer and gardener.
Ellen brings over 25 years of marketing and fundraising experience, always with a focus on combining new technological opportunities with innovative ways to involve the supporter base. She is now working as an innovation manager for the Dutch Heart Foundation, where she is developing both new products and partnerships to co-create new products to accelerate the fight against cardiovascular diseases. She strongly believes in the necessity to innovate across the entire organisation, to come up with new fund- or friend-raising propositions that truly engage and inspire our supporters. Ellen has presented sessions at regional, national and international conferences, both on innovation management in general, as well as on specific expertise, like crowdfunding and open innovation.
Fiona loves fundraising. She’s been doing it for 18 years and is still smiling. As a fresh-faced twenty-something Fiona found her passion for fundraising on the phones and behind a database at WWF-Australia. Some 18 years later she is a mountain worshipping, animal lover who shows up to work every day as the Fundraising Strategy Director for Pareto Fundraising Australia & New Zealand. With hands on practical experience she is a most sought after strategic fundraising adviser, planner, mentor and consultant. Fiona brings to the party her love of data and the insights it provides to help drive the development of her speciality areas of donor acquisition, donor retention, regular giving, and integrated campaigns. As a speaker and trainer Fiona is enthusiastic and passionate. She draws on best practice methodologies, insights from leading the Pareto Benchmarking program (which analyses the giving behaviours of donors to over 100 charities each year) as well as her experience from working with hundreds of charities from across Australia, New Zealand, Southeast Asia, Europe and North America.
An internationally sought-after fundraising strategist and mentor on topics ranging from direct mail to fundraising to regulation of charities, Geoffrey Peters is known for his creative and insightful presentations to Boards of Directors, clients and conferences alike. He is a well-known expert on various types of fundraising and government regulation of non-profits and their fundraisers in the U.S. and Europe. Peters has consulted or worked in fundraising in more than 25 countries for over 40 years.
Jacqui is a campaigns and organisational leader, strategist and trainer with over a decade of experience working for social, economic and environmental justice. She cultivates collaborative, integrated and learning organisations that can win people-powered change in the modern era by ensuring that culture, systems, strategies and tactics are fit for purpose, effective and aligned. Over the past decade, she’s delivered this for civil society and economic organisations across the UK, and internationally in Germany and Tanzania.
She worked previously with organisations such as Compass, the RSA, and the Friedrich Ebert Foundation, has an MSci in International Development from the University of London. Currently, she is the Programmes Director at Mobilisation Lab, a Trustee for the Public Interest Research Centre (PIRC), and a member of the NEON Framing the Economy Network. Her first port of call is always to address the strategy and underlying approach of a campaign or organisation, followed by a rigorous delivery – enabling fast, adaptive and mission driven work that gets results. Because she’s interested in structural change, Jacqui works to build capacity and change that lasts beyond just individual campaigns or moments.
Jan helps organisations to reach their fundraising goals, focusing on major gifts and digital fundraising. He started his professional fundraising career right after school, working at an orphanage in Guatemala. Continuing for the same organisation in Germany, Jan learned all facets of traditional fundraising from scratch, starting as a trainee. Later he focused on major gift fundraising, and worked as director of fundraising at NPH Germany. He is now Community Manager at RaiseNow, a digital toolset that supports ambitious fundraisers to grow their online fundraising. In 2012 he also co-founded the Major Giving Institute, offering a qualification program for major gift fundraisers. Jan is an author, video blogger and member of the Advisory Board at the German Fundraising Association.
Jason has worked in the non-profit sector for over 15 years in both Canada and the UK following a background in business administration and marketing in the US commercial sector. His experience has enabled him to apply a detail–driven lens to creative and tactical individual, mid-level and tribute fundraising campaigns that have delivered significant results for a number of national health and education charities across Canada and in the UK. He loves the ever-changing challenge of fundraising through direct response channels and is passionate about the supporter experience and improving donor journeys. Jason serves as a committee member with AFP Toronto and has spoken at events and conferences in Canada and the United States.
After a thorough grounding in consumer marketing across several business sectors, Johnty has been working in the charity sector since 2004 in a variety of UK-focused and international fundraising roles. Now at WaterAid as Mass Engagement Director, Johnty’s focus is to transition all activity involving individual supporters from a channel-based approach to an engagement framework.
Kishshana Palmer is a national speaker, trainer, and coach with a 17 year background in fundraising, marketing, and talent management. She’s a supernova on any stage and platforms due to her charismatic and candid delivery. It doesn’t matter if she’s speaking about philanthropy, living your most authentic life, or diversity, the energy she brings to the stage is always entertaining and edifying. Kishshana is an adjunct professor at Baruch College and Long Island University, Certified Fundraising Executive (CFRE), a BoardSource Certified Governance Trainer (CGT) and an AFP Master Trainer. When an organization wants to grow, find and retain people on their team, raise money, and more she is the philanthropic fairy godmother they have on speed dial. Her work isn’t limited to organizations, she also coaches social good professionals. Kishshana is a NYC girl and mother of one wonderful teenage daughter. Kishshana is the epitome of your classic 90’s Queens homegirl and quintessential corner office executive. She is your daily dose of Claire Huxtable with a side of Blanche Devereaux.
Lena has been involved in a range of social justice issues over the past 30+ years. While at University, she was very involved in women’s rights issues. Immediately after finishing her PhD in Chemical Engineering she became a campaigner for Greenpeace in her native Sweden, campaigning for a nuclear–free world, for protecting the ozone layer and for climate protection during the very early days of the movement. She’s lived in Australia, in the US and in the Netherlands and worked in almost every corner of the world.
She led Greenpeace International’s campaigns department between 2003 and 2009 before relocating back to Australia where she now lives just south of Sydney. In Australia she worked for ActionAid and also consulted for a range of organisations. Between 2012 and 2018 she was the chair of Greenpeace Australia Pacific. She is now the Global Director of Programmes for World Animal Protection overseeing the organisations campaigns and programme work. In her free time, she’s involved in a local wildlife rescue and rehabilitation organisation which means that she usually has a number of orphaned kangaroo joeys and baby possums at home to look after.
Lena is the Legacy Programme Manager at Amnesty International Netherlands, where she successfully set up and managed Amnesty Netherlands’ first legacy program, with an ambitious, multi-year legacy strategy. Next to that she worked with Amnesty Portugal, where she provided vision and direction in legacy fundraising and built a suitable legacy program. Lena joined Amnesty International in 2013. Prior to this she worked in Germany and the Netherlands as a Marketing Manager, mainly in the cultural sector.
Madeline has been raising money, organising, and leading internet strategies for 25 years, and figuring out creative ways to do it for most of that time. She is a Partner at M+R, a fundraising, advocacy, and media relations firm serving clients which include Planned Parenthood Federation of America, Mercy Corps, PETA, Oxfam, UNHCR, World Food Program, Red Cross, and many more. She wrote one of the first books on raising money with email back in 2005!
Marjolein has been a fundraiser for over 15 years at Greenpeace and Stichting AAP. Since she started her own company, FC Marjolein, she organizes events and helps NGOs in reaching their fundraising targets. Her goal is to make this world a better place and try to grow the green, sustainable community as big as possible. Marjolein has been involved with the world’s first Virtual March and because of her green character, she is always seeking new ways to create movement for the cause.
Nick Allen helps NGOs harness the power of the internet and mobile to raise money, raise their voices, and build relationships. For the last 15 years, he has helped major international and USA organisations including CARE USA, Amnesty International, UNICEF, UNHCR, World Vision, the Humane Society of the United States, and Habitat for Humanity build large online programmes.
Nick was founder and CEO of Donordigital, one of the leading U.S. online fundraising agencies, as well as Alma Global based in Barcelona.
He is currently director of Nuevo Fundraising in San Francisco, whose clients include the Humane Society of the United States, UNAIDS, Ceres Project, and other leading NGOs.
Rachel is a fundraising professional with over a decade of experience specialising in individual giving and supporter experience. She has worked at a variety of charities in the UK covering international development, medical causes and hospital charities. She is currently working well as a consultant strategist with US, Canadian and European charities on projects that raise income from individuals, improve supporter experience and donor retention. She was a commissioner for the Commission on Donor Experience in the UK, is an active regional committee member of IOF and is a regular speaker at conferences in the UK, Europe and North America on the subjects of supporter experience and implementing change. Passionate about change and improvement, she has spoken at a number of UK and international conferences sharing her experience and tips to help fundraisers at all levels drive change through not for profit organisations.
Rob (@woods_rob) is an award-winning trainer and the creator of the online training and inspiration resource www.brightspotmembersclub.co.uk. He is the author of several fundraising books including The Fundraiser Who Wanted More. His training company Bright Spot has helped more than 12,000 fundraisers. For ten years he has been a tutor for the IOF Academy in the UK and is an Adjunct Professor of Philanthropy for the University of Bologna in Italy. His clients include Medecins Sans Frontieres, Greenpeace, Save the Children and UNICEF.
Saleem has spent more than 15 years working in the UK’s leading fundraising agencies, firstly at Bluefrog, then at Open and now at DTV. He has helped many charities build highly effective acquisition, retention and legacy programmes integrating both on and off line channels. Saleem joined DTV to develop and implement their digital offering, including web optimisation for DRTV, digital donor journey’s and using video effectively for fundraising. He is a passionate fundraiser and loves creative development and digital integration.
Simon has been working for the charity sector for over 20 years. He actually wanted to follow in David Attenborough’s footsteps and studied botany and zoology at university with the ultimate aim of being a conservationist. After just one winter studying squirrels in the snow, he decided an office job was more to his liking. Simon has stayed close to his personal passion by fundraising for a range of conservation and wildlife organisations. He started his career at The Wildlife Trusts – a UK conservation charity – before moving onto senior roles at world-leading organisations such as Kew Gardens and the Natural History Museum, leading campaigns for major capital projects including the Millennium Seed Bank and Darwin Centre. In a major change, Simon then made the move to UNICEF UK. Having no children and little experience of international development or children’s rights, it was a shock to the system and a massive learning curve. It was also an amazing experience, leading on private fundraising for the Glasgow2014 Commonwealth Games charity partnership. As a Senior Consultant at THINK Consulting Solutions, Simon supports charities large and small reach their goals. He specialises in high value fundraising and case for support work.
After nine years in Individual Giving for NGOs in the UK, Sonya has spent the last decade starting and developing fundraising programmes all over the world, from Colombia to Taiwan via Ethiopia, for INGOS such as Save the Children, MSF and Amnesty International, as well as for smaller national organisations. To do this, Sonya has moved herself, and her family, all over the world. She has now returned to London and is based at Amnesty International’s International Secretariat where she heads up their global fundraising investments and support to new and existing markets. Sonya particularly likes the pace and the varied nature of international fundraising roles and loves working with national fundraisers from all over the globe. She also enjoys collaborating with peers from other INGOs to grow the overall giving potential of new markets. Sonya believes that starting a fundraising operation will galvanise any entity to dramatically improve their overall organisational strength. She is unashamedly fundraising focused!
Puff Story is the chief change-maker at 3 Sided Cube – a global app development agency with a mission to ‘Build tech for good’. Based in the UK the team help NGOs, brands and businesses to have an impact, change lives and solve big problems worldwide. Clients including The American Red Cross, Global Forest Watch, Save the Children and RSPB have benefited from Puff’s expertise in aiding in the adoption of disruptive technology to create change. Recent success includes developing disaster preparedness and emergency alerting apps to help during natural disasters and using satellite technology to monitor and prevent clearing of the world’s forests. Puff is known for her contagious laughter, love of neon colours and unrelenting passion to help organisations to make a real difference.
In her role as the fundraising content specialist with UNICEF HQ, Geneva, Shweta supports more than 50 offices in identifying, developing, curating and shaping content to connect, inspire and engage with individual supporters. Before moving to Geneva, she was with UNICEF in New Zealand and India. And before stepping into the beautiful exciting and challenging world of fundraising, she was working with advertising agencies like Ogilvy. If she could spend her life sitting in a cafe, drinking coffee and watching people, she would:-)
Thomas Kurmann joined MSF in 2004, first as communications and fundraising director of the operational center in Switzerland and then as fundraising director in Germany. Since 2013, he has been director of development at MSF USA. Prior to joining MSF, Thomas was the communication director of Terre des hommes, a children’s aid foundation. Thomas is member of the international MSF fundraising executive platform. Before his fundraising career, Thomas worked as a freelancer in journalism and public relations and as a dramaturg for a small theatre.
Tony is a passionate enthusiast, fundraiser, consultant, strategist, author, speaker and coach who loves to raise money and help others to do the same. He has acquired a life-time of experience in working on five continents, with large and small organisations, undergoing change. His skills in major donor fundraising, major gift campaigns, strategic planning, board development, and as a leadership coach have placed him in high demand as a speaker and consultant around the world. Tony is a self-proclaimed student of fundraising, philanthropy and leadership. He continues to learn and practice his craft internationally, committed to the success of those he serves. Ultimately, his spirited presentations will get you thinking, challenge you, alter your perspective and give you the confidence to further your career, enjoy your work and be successful in a world of abundance.