The Resource Alliance Privacy Policy

This privacy policy sets out how the Resource Alliance uses and protects any information that you provide to us.

The Resource Alliance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this then you can be assured that it will only be used in accordance with this privacy statement.

The Resource Alliance may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

Contents
1. How do we collect personal information?
2. What do we collect?
3. What we do with the information we gather?
4. Security
5. How we use cookies
6. Links to other websites
7. Do we share your information?
8. International data transfer
9. Your rights
10. How to contact us about your data

1. How do we collect personal information?

We may hold information relating to you from several sources and we will collect personal data about you:

• When you provide your data directly: For example, personal information that you submit when you sign up to one of our events, or any personal data that you share with us when you communicate with us by email, phone, or post
• When we receive your data indirectly: Your personal information may be shared with us by third parties, including our events partners and sub-contractors.
• When you visit our website

As is true of most websites, we gather certain information automatically through your use of the website. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyse trends in the aggregate and administer the site, this data is saved into server logs according to our web host’s privacy policy.

Our website uses cookies to improve your experience, read more about the type of cookies and how we use them on the cookies page

2. What do we collect?

We may collect the following information:

• Full name
• Job title
• Contact information including telephone number and email address
• Demographic information such as postcode, preferences and interests
• Social media identity
• Information about your computer/mobile device and your visits to and use of the website, including IP addresses, browser type, and ISP
• Your gender, when freely given by you during the course of our interactions with you
• Special categories of data

The EU General Data Protection Regulation (“GDPR”) recognises certain categories of personal information as sensitive, and therefore requiring more protection. These categories of data include information about your health, ethnicity, and political opinions.  In certain situations, we may collect and/or use special categories of data (for example in order to make adjustments for any disabilities or dietary requirements you may have when attending our events). We will only process these special categories of data if there is a valid reason for doing so and where the GDPR allows us to do so. For instance, by seeking your explicit consent to use such data.

3. What we do with the information we gather

We require this information to understand your needs and provide you with a better service,and in particular for the following reasons:

• To provide you with services, products or information that you have requested
• To provide updates about our work, services, activities, and events
• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails regarding updates, special offers, or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, SMS, fax, or mail. We may use the information to customise the website according to your interests

The special category information we gather, such as gender, is used to ensure that the events organised by the Resource Alliance match with our values of diversity and fairness.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

5. How we use cookies

Our website uses cookies to improve your experience, read more about the type of cookies and how we use them on the cookies page.

6. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7. Do we share your information?

The Resource Alliance will not sell, rent, or lease your personal information to others. However, we may disclose your personal information to selected third party processors (such as partners, sub-grantees, or sub-contractors) for the purposes outlined in section 4. The third party in question will be obligated to use any personal data they receive in accordance with our instructions. In particular, we reserve the right to disclose your personal information to third parties in the event that we buy or sell any business or assets, in which case we will disclose your personal information to the prospective buyer or seller or such business or assets:

• If substantially all of our assets are acquired by a third party, personal information held by us may be one of the transferred assets;
• If we are under any legal or regulatory obligation to do so; and
• In connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise, or defend our legal rights.

8. International data transfer

As we sometimes use third parties to process personal information, it is possible that personal information we collect from you will be transferred to and stored in a location outside the UK or the European Economic Area (“EEA”).
Please note that certain countries outside of the UK or EEA have a lower standard of protection for personal information, including lower security protections. Where your personal information is transferred, stored, and/or otherwise processed outside the UK or EEA in a country which does not offer an equivalent standard of protection to the UK or EEA, we will take all reasonable steps necessary (including entering into standard contractual clauses to protect your personal information or relying on the Privacy Shield for transfers to organisations in the US) to ensure that the recipient implements appropriate safeguards designed to protect your personal information. If you have any questions about the transfer of your personal information, please contact us using the details in clause 13.

9. Your rights

GDPR outlines the following rights for the individual:

• The right to be informed
• The right to access a copy of your personal data
• The right of rectification
• The right of erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling

This privacy notice acts as our method for keeping you informed, along with updates delivered via email when required. You will also find information on how you can access, change or delete your information. At this time, we do not use any automated decision making or profiling so you will find no information on this.

10. How to contact us about your data

You may choose to restrict the collection or use of your personal information in the following ways:
– If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@resource-alliance.org

You may request details of personal information which we hold about you.  If you would like a copy of the information held on you please write to The Resource Alliance, The Brew Eagle House, 163 City Road, Hoxton, London, EC1V 1NR.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.