Louise Lai (UK)

Client Services Director, Open

Louise has worked in fundraising for ten years. She joined Open in 2012, having previously managed the donor retention programme at Barnardo’s, the UK Largest children’s charity, as well as working in a number of sectors and being a volunteer youth worker before her move into fundraising. She leads Open’s Client Services team and oversees every account. She uses her creativity, passion, strategic eye and extensive direct marketing experience to ensure Open work with their clients to deliver great work and great results.