Aaron Norman is the Global Telemarketing Fundraising Specialist for Amnesty International Secretariat, where he provides strategic input, technical fundraising expertise, advice on investments, guidance on managing TM recruited donors, and techniques to maximise their income through efficient processes. In this role, he has launched and improved telemarketing strategies and performance in several markets including USA, Mexico, Spain and Thailand amongst others.
Prior to this, Aaron was AIUK’s Telemarketing Manager, where he improved inhouse performance by 25%. He also held the role of General Manager for Telefundraising Operations with 2evolve – an Australian based fundraising agency. Where he managed the telefundraising operations across Australian and New Zealand, leading a team of up to 100 staff.