FAQ’s Holland

GENERAL CONFERENCE INFORMATION

What is IFC?

Every year, fundraisers and changemakers from across the world come together at the International Fundraising Congress (IFC) to share, inspire and cross-fertilise thinking and ideas from unlikely places. Delivered through a richly curated programme, the IFC is a hub for unparalleled learning, networking and opportunities featuring amazing speakers, global delegates and a million new ideas.

1,000 change-makers, 100+ expert speakers, 60 countries, 500 organisations.

Where does IFC take place?

The IFC is hosted at the NH Leeuwenhorst Hotel, a four star hotel in Noordwijkerhout, close to the popular beach resort of Noordwijk.

It is located in the western Netherlands, in the province of South Holland, about 30 minutes from Amsterdam city centre and Amsterdam Airport Schiphol.

When is the IFC?

IFC Holland takes place annually in mid-October.

This year’s IFC conference will take place from Tuesday 15 – Friday 18 October 2019.

What are the Start / Finish times of the conference?

Registration for delegates on the IFC Programme with Masterclass takes place on Tuesday from 10:00-12:30, so Masterclass delegates need to arrive during that timeframe.

Registration for delegates on the IFC Programme without Masterclass takes place on Wednesday from 10:00-12:00.

The Closing Plenary finishes at 12:45 on Friday, after which there is an optional final lunch for delegates that runs until 14:00.

How much does IFC cost?

Ticket prices vary depending on whether the Masterclass Programme is included, and also depending on accommodation options.

The price list can be found on our main event page when general registration is opened for the conference.

What is included in the ticket price?


If you book our IFC Programme with Masterclass and with accommodation, the cost includes 3 nights’ accommodation with breakfast, 4 lunches (Tuesday to Friday), 3 evening meals including entry into our Gala night, tea & coffee and of course attendance to our workshops, plenaries and big room sessions.

If you book our Standard IFC Programme with accommodation, the cost includes 2 nights’ accommodation with breakfast, 3 lunches (Wednesday to Friday), 2 evening meals including entry into our Gala night, tea & coffee and attendance at to our workshops, plenaries and big room sessions.

IFC ACCOMMODATION QUERIES

Is accommodation included?

Yes, only if you have selected a ticket with accommodation:

For delegates attending our IFC Programme with Masterclass, three nights’ accommodation is included in the price – Tuesday, Wednesday and Thursday.

For delegates attending our Standard IFC Programme without Masterclass, two nights’ accommodation is included – Wednesday and Thursday.

 

Can I stay onsite at the conference centre?

The onsite rooms in the conference centre are reserved for delegates on the Masterclass Programme only – these are first-come, first-served basis as there are a limited number of onsite rooms, so some masterclass delegates will still be located offsite.

Due to a limited number of onsite rooms, delegates on the Standard IFC Programme without Masterclass are placed in one of our hand-picked satellite hotels.

We organise free regular bus transfers between all satellite hotels and the conference centre, which run in tandem with the IFC programme (daytime sessions and evening social activities) so you won’t miss out on anything by not staying onsite.

Can I stay in the same hotel as my colleague?

Yes, please email ifc@resource-alliance.org with the name(s) of your colleague(s) and we will ensure you stay in the same hotel.

Can you tell me the names of the satellite hotels?

We have group booking partnerships with a number of hotels in the area; however, we are unable to provide you with the names of all the hotels we offer before you have registered.

Please be assured that all of our delegates stay in the best accommodation available and all hotels are a short free shuttle ride from the NH conference centre.

What are the check in / check out times at the hotel?

Onsite at the NH:
The standard check in time is 15:00; however, if the rooms are ready earlier the hotels will often let check ins happen sooner than this. Should that not be possible, they will let luggage be stored on site before your room is available.

The check-out time is 12 midday, therefore check-out will have to be completed before the closing plenary; however, once again luggage will be able to be stored onsite.

Satellite hotels:
Once you have received your hotel confirmation, you can check on the hotel’s website for check in/check out times, or get in touch with hotel directly.

Can I stay additional nights at my hotel?

If you wish to stay extra night(s) at the NH, please email us at ifc@resource-alliance.org and we can book this for you.

Satellite hotel
We can only arrange accommodation for the nights of the conference, so any additional nights required are at the guest’s own expense and must be arranged directly with the hotel. 

IFC PROGRAMME QUERIES

What is a Masterclass?

An IFC Masterclass is an intensive 6 ½ hour session which takes place over Tuesday afternoon and Wednesday morning with the same expert speaker(s) delivering in-depth and cutting edge content on a particular topic. 

We recommend that delegates sign up for a Masterclass to allow them to make the most of their time at the IFC, and to fully explore their chosen topic with one or more of our top IFC speakers.  

Registration for Masterclass delegates runs from 10:00-12:00 on Tuesday, with the Masterclass programme itself starting at 14:00-17:30. Masterclasses conclude on Wednesday from 09:00-12:00.

Once the Masterclass Programme is finished, the Standard IFC Programme begins with Workshops, Big Rooms, an exciting social programme, and lots more taking place from Wednesday afternoon to Friday afternoon.

Delegates have the opportunity to attend up to six different Workshops, each lasting one and a half hours in length.

Can I see the programme?

When we release the full programme lineup, there will be a link on our main IFC event page. 

Session times will be announced with the launch of our official IFC App in early October.

IFC BOOKING QUERIES

What is the deadline for registration?

We suggest that you book as soon as possible to ensure your place at the IFC, the accommodation option of your choice, and to allow you time to make the necessary visa arrangements if travelling to the Netherlands from another country.

We will close registrations once the conference is fully booked or two weeks before the conference is due to start, whichever comes first.   

Can I pay my conference fees onsite?

We are unable to accept payment for conference registration onsite. We need to receive your payment at the latest two weeks before the IFC conference begins.

Can I share my IFC pass with someone?

We do not permit delegates to share passes.

There are a few reasons for this, including security considerations, but most importantly you will not receive the full benefit of the IFC experience if you don’t attend the whole conference.

IFC TRAVEL QUERIES

Are there coach transfers from the airport?

Coach transfers from the airport – Tuesday & Wednesday  

We provide free coach transfers between Amsterdam Schiphol airport to the conference centre, NH Leeuwenhorst on the mornings of Tuesday and Wednesday, in time for delegates to arrive for registration.

Once we confirm the exact coach timetable, it will be listed on our website. (Transfers are likely to start at 09:00, running approximately every half an hour, with the last coach leaving the airport around 13:30.)

We then have mini buses running between the NH and the other hotels on Tuesday between 10.00 and 13.00, so delegates can go to their hotel after to check in and drop their luggage etc before the masterclass begins. Or they may leave their luggage at the NH for the day and go later in the evening to check in (although delegates will need to check when their hotel reception closes to make sure they don’t miss check in).

Unfortunately, the Resource Alliance cannot offer coach transfers outside of these times and you will be required to make alternative transport arrangements. A taxi from Schiphol airport to Noordwijkerhout would cost approximately €80 – €90.

If arriving a few days early or staying on after the conference, you may consider a hotel in Amsterdam. It is a 15 minute train journey from Amsterdam Central Station to Amsterdam Schiphol Airport to pick up our coach. The NH also offer hotels in Amsterdam city and airport and you are welcome to check out their website http://www.nh-hotels.com or check the official Dutch website www.holland.com for more information on the local area and tourism in Holland as a whole.

 

Coach transfers to the airport – Friday 

We provide free coach transfers from the conference centre, NH Leeuwenhorst, to Amsterdam Schiphol airport and Amsterdam Central Station on Friday.

Once we confirm the exact coach timetable, it will be listed on our website.  (Transfers are likely to start at 11:30 with the last coach leaving the conference centre around 14:00. The journey time is approximately 30 minutes.)

Unfortunately, the Resource Alliance cannot offer coach transfers outside of these times and you will be required to make alternative transport arrangements. A taxi to Schiphol airport from Noordwijkerhout would cost approximately €80 – €90.

 

Coach transfers to/from Satellite Hotels

We provide free bus transfers between all Satellite Hotels and the conference centre, which run in tandem with the IFC programme (daytime sessions and evening social activities) so you won’t miss out on anything by staying offsite.

IFC PAYMENT QUERIES

When is my payment due for IFC?

We are unable to take payment onsite at the conference itself.

Full payment must be received at least two weeks before the conference.

REGISTRATION AMMENDMENTS

If you wish to make any amendments to your registration, please email us at ifc@resource-alliance.org

CANCELLATIONS/REFUNDS

What is your cancellation policy for IFC?

Cancellation Terms & Conditions

In the event of cancellation by a delegate or the customer, cancellation fees will be due as follows:

Cancellations received before 12 August 2019:

Cancellations are subject to a charge of £100.

Cancellations received after 12 August 2019:

No refunds will be made, either in part or full for cancellations received after 12 August 2019.

In the event of an emergency. it may be possible to defer your registration to IFC 2020, minus a £300 cancellation fee. A deferral of credit is only valid for one year, any credit that remains after the IFC 2020 will be forfeited. 

Cancellations received after 11 October 2019:

No refunds will be made, either in part or full for cancellations received after 11 October 2019.

We are able to defer your registration to IFC 2020 minus a 50% cancellation fee. A deferral of credit is only valid for one year, any credit that remains after the IFC 2020 will be forfeited. 

Cancellations received after 11 October 2019:

No refunds will be made, either in part or full for cancellations received after 11 October 2018. No deferrals will be accepted.

Can I make any substitutions?

If you are unable to attend the conference we welcome substitute delegates attending in your place at no extra cost up until 11 October 2019.

Please notify us of any substitutions by email to ifc@resource-alliance.org.