Belinda Dimovski (Australia) 

Director of Engagement & Support, Australian Red Cross

Belinda has been leading business transformations centred around the customer for over 15 years across telecommunications, pharma, health, and not-for-profit organisations.

She was the Director of Customer Experience and Operations at Weight Watchers ANZ and is currently the Director of Engagement and Support at Australian Red Cross where she’s recently introduced a customer experience function into the organisation.

Belinda believes using the power of analytics, data, and insight to develop new products and services in order to move the customer experience dial will be essential to all organisations.

 

Learn more about Belinda’s IFC 2019 workshop –

Demystifying supporter insight: Top tools and tricks you can use to understand your supporters better and do something about it